Privacy Policy

SCOPE OF APPLICATION

This Privacy and Cookie Policy (here in after “Policy”)applies to any person using one or more of the following

  • the .eu website (www.knave.eu) of KNAVE SAS whose registered office is located at 66 Avenue des Champs Elysées 75008 PARIS and/or,
  • any other website of subsidiaries or affiliates of the KNAVE SAS group that can be consulted here (itbeing understood that KNAVE SAS and its subsidiaries or affiliates of the KNAVE SAS group are here in after collectively referred to as “KNAVESAS”)
  • all mobile applications, online forms and subscriptions, products, services, and social networks operated by KNAVE SAS where a link to this Policy is provided (the foregoing referred to here in after individually as the “Platform” and jointly as the “Platforms”).

Each Platform is managed by the KNAVESAS entity defined in the terms of use of the Platform and in any other documents presented there in.

IMPORTANT POINTS

KNAVE SAS is committed to protecting your Personal Data in accordance with its internal policies andapplicablelaw.

This Policy informs you of our practices regarding the collection, use and disclosure of Personal Datayou may provide to us through our Platforms. It also describes your data protection rights, including the right to object to certain processing activities performed by KNAVE SAS. Additional information about your rights and how to exercise them is provided in the section “Your Rights Regarding Your Personal Data.”

We inform you that it will sometimes be necessary for us to contact you for:

  • administrative or operational reasons inherent to your registration,
  • your use of our Platforms,
  • your application for a job offer and/or your access and use of our products and services.

“Personal Data” means any information relating to an identified or identifiable natural person as defined in applicable laws and regulations (including EU Regulation 2016/679 of the European Parliament and of the Council adopted on April 27, 2016).

COLLECTION AND PURPOSE OF PERSONAL DATA PROCESSING

The controller of the Personal Data is KNAVE SAS. We may collect your Personal Data in the following cases:

1 – After obtaining your consent in the following cases:
– When you have subscribed to our direct or indirect marketing lists (“Marketing and Promotions” communications may be sent to you through social networks, email, mail or any other communication channel); and/or
– When we collect your consent, we inform you about how we intend to use your  Personal Information.

2 – In order to perform our contractual obligations in the following cases: –
When you subscribe to our products and/or services and agree to the terms and conditions
relating to those products and/or services;
– To verify the compliance of an identity;
– When you register to participate in an event organized by KNAVE SAS;
– To provide a customer service related to our products and services;
– To process a payment, for any communication regarding a payment and/or to provide you with
the related services;
– For the establishment of a contract; and
– If you apply for a position within a KNAVE SAS company.

3 – In the context of our legitimate interest, in particular in the following cases: –
To provide you with access to our products and services or to specific documents or information
that you may have requested during a visit to our Platforms;
– When you have given your opinion or participated in surveys, polls, offers or customer questionnaires;
– When we record our telephone conversations for the purpose of training our employees
and/or following up on your requests; –
To review your inquiries so that we can best assist you or to enable us to investigate any complaints received from you;
– To improve our services and to manage our Platforms;
– To ensure our diversity and inclusiveness; and
– To enable us to identify you for administrative purposes.

4 – For compliance, legal or regulatory purposes:
– To verify your identity as part of the process of enrolling users on our booking/rental platforms;
– To verify your identity as part of the pre-employment screening process and anti-hidden
work regulations;
– To report to the appropriate authorities any activity that we suspect may violate applicable laws
or regulations.

TYPES OF PERSONAL DATA

The types of Personal Data we collect include:

– Your name, first name, postal address, e-mail address, telephone number, identification, photograph;
– Your secure connection identifier when accessing secure areas on our Platforms;
– The way in which you have known us;
– Details of your complaints;
– Any information voluntarily submitted via our Platforms, for example through “free text” areas
(i.e. blank spaces in which you are free to insert comments);
– Our exchanges, including information relating to your personal and professional interests, your professional needs or opinions, your experience with our products or services and your contact preferences;
– Details of your financial or accounting transactions on our Platforms or in connection with the sale of our products or services; and/or
– Information from public databases, business partners, social networks and, where applicable, other third parties;
– Technical information, including location information, the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone, browser extension types and versions, operating system and platform;
– Your online browsing behavior on our Platforms; including the navigational path of URLs (Uniform Resource Locators) to, through and from our Platforms or social networks (including date and time), download errors, the duration of your visits to certain pages, information about your interaction on our Platforms (such as scrolling, clicking and pointing), and methods used to leave the page;
– Any device you used to access our products and services (including brand, model and operating system, IP address, browser type and mobile device identifiers).
In some cases, we may collect additional Personal Information to enable us to provide you with the most appropriate response. If you do not provide us with the Personal Information requested, your access to the service or our ability to assist you may be limited.
Your Curriculum Vitae (CV) as part of an application and any general information we may receive from people acting for you as a reference, your LinkedIn profile, the recruitment firm you work with (if any) ;

SENSITIVE PERSONAL DATAS

No sensitive Personal Data is requested from you on our Platforms.

USE OF ANONYMOUS DATA

For marketing research purposes, we may purchase or collect anonymized and aggregated data sets or anonymized and aggregated transaction and purchase histories from data providers.

USE OF ANONYMOUS DATA

For marketing research purposes, we may purchase or collect anonymized and aggregated data sets or anonymized and aggregated transaction and purchase histories from data providers.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

For marketing research purposes, we may purchase or collect anonymized data sets and a Compliant with the General Data Protection Regulation adopted on April 27, 2016 and any other applicable laws or regulations, you have rights regarding your Personal Data. These rights include (subject to legal and regulatory requirements) listed below. If you wish to exercise the rights listed below, you may contact us at the following email address: [email protected]  or anonymized and aggregated transaction and purchase histories, from the data providers. Or by mail at the following postal address

to the attention of the DPO
KNAVE SAS
66 Avenue des Champs Elysées
75008 PARIS

DRIGHT OF ACCESS AND/OR RECTIFICATION OF YOUR PERSONAL DATA

You have the right to access your Personal Information and the right to rectify any inaccuracies. If you exercise your right of access, we will provide you with a copy of the Personal Information we hold about you. Before responding to your request, we will ask you for information to verify your identity. If you exercise your right of rectification, we will make the necessary changes and/or updates. If we have shared it with third parties, we will inform them of the said corrections.

RIGHT TO ERASE OR LIMIT THE PROCESSING OF PERSONAL DATA

You may request that we delete your Personal Data or limit the processing of your Personal Data. If we have shared it with third parties, we will inform them of this request for deletion or restriction.

RIGHT TO WITHDRAW YOUR CONSENT

If you have given your consent to the processing of your Personal Data for the purposes set
out above, you have the right to withdraw that consent.

You have the right to refuse to receive marketing and promotional communications for which
you have given your consent:
– By clicking on the “unsubscribe” link in the email;
– By contacting our DPO at the following address: [email protected]
– You can inform us of your choices at the time you provide us with your Personal Data.

If you withdraw your consent to receive marketing and promotional communications from us, we will no longer contact you for direct marketing purposes.

However, if we consider it necessary to retain your Personal Data for legitimate and lawful reasons, your Personal Data may not be deleted from our database(s).

RIGHT OF PORTABILITY

You have the right to request the transfer of your Personal Data from our services to an operator offering a similar service.

RIGHT OF OBJECTION

You have the right to object to the processing of your Personal Data.

RIGHTS REGARDING AUTOMATED INDIVIDUAL DECISIONS, INCLUDING PROFILING

You have the right not to be subject to a decision based solely on automated processing, including profiling. We will only carry out this type of decision making where it is necessary to enter into or perform a contract; or where it is permitted by law; or where you have provided us with your explicit consent. We will always inform you when we carry out these types of activities.

RIGHT OF RECOURSE

You also have the right to file a complaint with a supervisory authority for the protection of
Personal Data. The French authority is the CNIL (Commission Nationale de l’Informatique et des
Libertés) to which you can file a complaint online at the following address:
https://www.cnil.fr/fr/plaintes.

PERSONAL DATA OF MINORS

Our Platforms are not directed at minors under the age of 18. Therefore, we will not knowingly collect or process Personal Data about them.

GOODS AND SERVICES PROVIDED BY A THIRD PARTY

We will not send you information about goods and services from third parties other than KNAVE SAS unless you specifically request it.

THIRD-PARTY WEBSITES

Where links on our Platforms lead to websites that do not belong to KNAVE SAS, we shall not be
responsible for these websites and accept no liability for them.

These third party websites will be governed by different terms of use (including different privacy
and cookie policies) and you are solely responsible for viewing and using these sites.

We will not be responsible for the manner in which your Personal Information is processed by
third party sites. These websites are not covered by this Policy.

TRANSFER OF PERSONAL DATA

Third party

With the exception of our subcontractors subject to a contract regarding the processing of Personal Data that reproduces the obligations set forth in the EU Regulation 2016/679 of the European Parliament and of the Council adopted on April 27, 2016, when it is necessary to involve a third party service provider (in particular for the provision of innovative solutions, of data analytics, customer management, data hosting or for the performance of audit and compliance engagements) for the performance of our contractual obligations or pursuant to applicable law or regulation, we will not transfer identifiable, non-aggregate Personal Data.

Intra-group transfer by the controller

KNAVE SAS is part of a group of companies whose lead entity is KNAVE SAS, whose registered office is 66 Avenue des Champs Elysées 75008 Paris.

Transfers outside the European Union

Non-European countries may have data protection laws that are less protective than the laws of your country of residence (for example, the United States).

If so, our transfers of Personal Data will be governed by standard contractual clauses applicable to transfers of Personal Data outside of the European Union (or outside of jurisdictions deemed “adequate” by the European Union for the protection of Personal Data).

These standard contractual clauses have been approved by the national data protection authority. We will not transfer your Personal Data outside the European Union for any purpose other than those set out in this Policy.

Sale or merger

If KNAVE SAS or its assets are acquired or merged with another company outside the KNAVE SAS group, some or all of the Personal Data collected by KNAVE SAS may be transferred to the acquiring company. We will use our best efforts to encourage the acquiring company to comply with applicable law and this Policy.

RETENTION OF PERSONAL DATA

If you have provided us with Personal Data, it will be retained for the duration of our interaction, as required by law, or for a reasonable period of time in accordance with the purposes of collection (we or our contractors will modify or delete your Personal Data when it is no longer required).

In determining the applicable retention period, we take into account the purpose for which we process your Personal Data i.e. the purpose of the processing, the type of Personal Data, local legal requirements, the risk of infringement of the individual’s data protection rights, and whether the purpose of processing the Personal Data can be achieved by another means.

If you have any questions regarding the retention period applicable to your Personal Data, you can send us an email at the following address: [email protected]

Your Personal Data is retained for ten (10) years from your last interaction with our Platforms or from the end of your contract with us.

Some data may be kept (invoices, estimates, credit notes) for a reasonable period of time for commercial purposes, for backup, archiving or auditing purposes. The mandatory retention period is ten (10) years for invoices.

Personal Data collected from applicants who are not selected will be deleted or, if your application is likely to be suitable for other positions, subject to your consent, your Data will be retained for up to one year after you submit your application.

Cookies are kept for a maximum of thirteen (13) months from their collection.

COOKIES

A cookie is a small text file, usually consisting of letters and numbers (with an identifying tag), that may be placed on your computer or mobile device when you access our Platforms. Generally, cookies allow a website to recognize your hardware and navigation if you return to it, or if you visit another website that recognizes the same cookies.

Different cookies perform different functions. Necessary cookies help you navigate through pages, “cookie storage preference” information, and functionality cookies generally make the website easier to use. They exist only for the duration of your visit to the site when your browser is open.

They are not stored on your hard drive and are deleted when you close your web browser.
Other cookies, such as targeting and advertising cookies, identify products, goods or services that may be of interest to you and allow us to provide you with tailored advertisements. Finally, performance cookies help us collect aggregate information about how visitors use our Platforms.

When you visit our Platforms, we collect your consent for unnecessary cookies to be placed on your device. To disable cookies, please see the information below.
The table below describes the cookies we use and their purpose:

CookieNomFinalitéType
Cookies autorisésexp_cookies_allowedCe cookie est nécessaire et est utilisé pour mémoriser le choix d’un utilisateur concernant les cookies affichés sur notre site. Par défaut, ce cookie est installé lors de l’arrivée sur le site avec la valeur « !gajs=wait ». Permanent
Cookies refusés exp_cookies_declined Ce cookie est nécessaire et est utilisé pour mémoriser le choix d’un utilisateur concernant les cookies affichés sur notre site. Ce cookie est installé après qu’un visiteur choisit de ne pas recevoir de cookies, remplaçant ainsi le exp_cookies_allowed cookie. Permanent
Bandeau d’information sur les cookies cachés exp_cookie_notice_hidden Ce cookie est nécessaire et est utilisé pour se souvenir si un visiteur a déjà été informé de l’utilisation des cookies sur notre site. Il est installé avec une valeur « y » lorsque le visiteur refuse le bandeau d’information lié aux cookies. Permanent
Système de gestion du contenu exp_last_visit
exp_tracker
exp_last_activity
exp_stashid
Ces cookies sont des cookies d’analyse de premier niveau installés par notre système de gestion du contenu dès l’arrivée sur notre site. Certains de ces cookies sont supprimés lorsqu’un utilisateur ferme son navigateur, et les autres cookies ont une date d’expiration variable. Permanent :
exp_last_visit
exp_last_activity
Session :
exp_tracker
exp_stashid
Google Analytics __utma
__utmb
__utmc
__utmt
__utmz
Ces cookies sont des cookies d’analyse qui sont utilisés pour recueillir des informations sur la façon dont les visiteurs utilisent notre site. Nous utilisons ces informations pour établir des rapports et pour nous aider à améliorer le site. Les cookies collectent les informations sous une forme anonyme, y compris le nombre de visiteurs sur le site, d’où les visiteurs ont été redirigés vers le site ainsi que les pages qu’ils ont consultées. Cliquez ici pour obtenir un aperçu de la manière dont Google protège la vie privée Permanent :
__utma
__utmb
__utmt
__utmz
Session :
__utmc

Persistent cookies allow our Platforms to recognize you when you return to our sites. They provide us with useful analytical data that helps us optimize our site and your visits.

Session cookies exist only for the duration of your visit to the site when your browser is open.
They are not stored on your hard drive and are deleted when you close your browser.

SOCIAL BUTTONS

On some pages of our website, you will find “social buttons” / share buttons. These allow you to share or bookmark pages on our site.

Social networking sites such as Twitter, Google, Facebook and LinkedIn may collect information about your Internet activity. They may record your visits to our Platforms and the specific pages you view if you are logged into their services, even if you do not click the share button.

In this case, we may act as a co-processor with the social networking site for data transmitted to them from our website. However, that site will be considered a separate controller for any further use of your Personal Data. With respect to jointly processed data, you may exercise your rights with KNAVE SAS by contacting us at the following email address: [email protected] or with the relevant social network.

For further use of your Data, we invite you to consult the privacy and cookie policies of each of these sites in order to know the terms and conditions regarding data protection and cookie management.

MANUAL COOKIE MANAGEMENT

There are several ways to manually manage cookies on your computer/hardware. For more information, please see the following page:
About Cookies.

If you are accessing the Internet from multiple computers/hardware, it is important to ensure that each browser is configured to respect your cookie preferences.

NOT TO BE FOLLOWED

There are several ways to manually manage cookies on your computer/hardware. For more information, please see the following page:
About Cookies.

If you are accessing the Internet from multiple computers/hardware, it is important to ensure that each browser is configured to respect your cookie preferences.

OUR COOKIE MANAGEMENT

KNAVE SAS complies with current legislation on cookies. A banner will appear when you first access our Platform. It will ask you if you accept cookies. If you do not accept cookies, they will be deactivated on your behalf.

You also have the option to disable cookies at any time using your browser settings (for more information on how to do this, please see the “How to delete cookies” tab at www.allaboutcookies.org/cookies).

If you choose to disable cookies, please be aware that some parts of our Platforms may not function properly and your use of them may not be tracked and measured as described above. As a result, we will not be able to take your actions into account when analyzing the data or improving our service based on this analysis.

CONTACT US

If you have any comments, complaints, requests, or questions about this Policy, your rights, the Platform, our Marketing and Promotions materials, and/or the products and services we provide, you may contact the KNAVE SAS Data Protection Officer by e-mail or by mail at the following address

to the attention of the DPO
KNAVE SAS
66 Avenue des Champs Elysées
75008 PARIS
e-mail : [email protected]

You can also contact the supervisory authority responsible for the protection of Personal Data. For France, contact https://www.cnil.fr/fr/vous-souhaitez-contacter-la-cnil.

SUBCONTRACTORS TABLE


Sous-traitant Activité Hébergement des données
OVH SAS, 140 Quai du Sartel, 59100 Roubaix, France Hébergement du site https://www.knave.eu/

Politique de confidentialité à l’adresse suivante :
https://www.ovhcloud.com/fr/terms-and-conditions/
Union européenne
Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg Hébergement du site https://manager.knave.eu/

Politique de confidentialité à l’adresse suivante :
https://aws.amazon.com/fr/compliance/gdpr-center/
Union européenne
IRIUM SOFTWARE, 50, Allée des Cévennes, 26300 Bourg de Péage, France Hébergement des solutions applicatives KNAVE SAS

Email: [email protected] 
Tél : +33 (0)5 46.44.75.76
Union européenne
Stripe, Inc. 510 Townsend Street San Francisco, CA 94103 Hébergement de la solution de transaction bancaire

Politique de confidentialité à l’adresse suivante :
https://stripe.com/fr/privacy
USA
Synaps.io, 6 allée Stendhal 69150 Decines Hébergement de la solution de vérification des identités (KYC)

Contact: [email protected]
Union européenne
Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park Leopardstown Dublin 18, D18 P521 Irlande Gestion de la messagerie et des documents électroniques.

Politique de confidentialité à l’adresse suivante :
https://www.microsoft.com/fr-fr/trust-center/privacy/
Union européenne

UPDATE OF THE PRIVACY POLICY

This Policy may be updated on a regular basis to ensure compliance with current legislation.

We retain all ownership rights to the information we collect. We also reserve the right to change, modify, add or remove provisions of our Policy.

If we wish to use your Personal Information in a manner different from that stated in the Policy in effect at the time of collection, such changes will be prominently posted on the Platforms and you will also be notified by email if you have registered for the newsletter or have a customer account with KNAVE SAS.

CURRENT LAW

This Policy shall be governed by and construed in accordance with applicable French and European law

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