INSURANCES AND CUSTOMER CARE
As owner and lessor, KNAVE insures all the equipment used in your network and thus protects you from all risks of use.
KNAVE takes care of your pay per use program users at every stage of the rental process. We assume permanent support to ensure the loyalty and satisfaction of your customers.
KNAVE adapts the levels of coverage according to your wishes and thus allows you to create additional income through the sale of affinity insurances.
BtoBtoC pay-per-use solution
The 360° customer service provided by KNAVE includes:
All-risk insurance included in the financial model with a reduced deductible for users
The marketing of complementary products such as the total repurchase of a franchise
A dynamic and permanently available FAQ's to deal with all level 1 questions
Management of caution deposits through uncashed imprints on credit cards
A 24/7 hotline based in France responds to emergencies, on your behalf, from a call button in the mobile application
An email channel accessible from the mobile application to manage all less sensitive requests.
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